Shipping Policy - Solvio

Last Updated: March 7, 2026

Shipping Overview

Enjoy FREE standard shipping on every order—no minimum spend required. All orders ship to addresses within the United States.

Processing Time

• Orders are processed within 24 hours of purchase (Monday-Friday, excluding holidays)
• Orders placed on weekends or holidays will be processed the following business day
• You will receive a confirmation email with tracking information once your order ships

Delivery Time

• Standard Shipping (USPS): 5-12 business days after processing
• Delivery times may vary based on your location and local postal service schedules

Shipping Locations

• We currently ship only to addresses within the United States
• We do not offer international shipping

Tracking Your Order

• Once your order ships, you'll receive a tracking number via email
• You can track your package using the USPS tracking system
• Please allow 24-48 hours for tracking information to update after shipment

Shipping Address

• Please ensure your shipping address is correct at checkout
• We cannot modify addresses after an order has been placed
• If you need to update your address, please contact us immediately at support@solvio.store

Lost or Delayed Packages

• If your package is delayed beyond the estimated delivery window, please contact us at support@solvio.store
• We will work with the carrier to locate your package or arrange a replacement
• Important: Solvio is not responsible for packages stolen after a confirmed "Delivered" status by the carrier. We recommend selecting a safe delivery location or requiring signature confirmation if available in your area.

Damaged Items

• If your item arrives damaged, please contact us within 48 hours at support@solvio.store
• Include photos of the damaged item and packaging
• We will arrange a replacement at no additional cost

Contact Us

If you have any questions about shipping, please email us at support@solvio.store

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